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FAQ

  • How far in advance should I place my order?

    We recommend getting your orders in at least 4 weeks prior to your event but the more notice the better.

  • What size cakes do you offer?

    Below are our most popular sizes:

    5” cake – 30 coffee portions/15 dessert portions

    6” cake – 45 coffee portions/25 dessert portions

    7” cake – 60 coffee portions/30 dessert portions

  • What’s your minimum order?

    Our minimum order for cupcakes and cookies is 12.

  • Where do I collect my order from?

    Orders are to be collected from our home based studio in Googong. Pick up times are Friday 4-6pm & Saturday 8-10am. We ask that you please be courteous and arrive at the agreed pick up time.

  • Do you deliver?

    Delivery can be arranged but is not always available due to workloads. For wedding cakes, delivery is recommended.

  • What flavours do you offer?

    Our flavour list is sure to get your taste buds going...

    DELUXE FLAVOURS

    Apple Crumble

    Nutella Pretzel

    Gimme Smore

    Cookies & Cream

    Peppermint Patty

    Chocolate Overload

    Banoffee

    Ginger Ninja

    Lemon Delight

    Sticky Date

    Mrs Marsh

    Mr Mallow

  • What type of icing do you use on your cakes?

    All of our cakes and cupcakes are iced using Swiss Meringue Buttercream.

    Cupcakes can also be iced with American Buttercream as this is sometimes more appealing to little kids.

  • Do you cater to dietary requirements?

    We certainly do – we offer gluten free, dairy free, nut free and vegan options.

  • When is payment required?

    50% deposit is required to secure your booking, and the remaining amount is to be paid before pick up of your sweet treats.

  • What packaging do your products come in?

    All cookies come individually packaged in heat sealed clear bags to keep them fresh. Cupcakes and cakes are boxed.

    We also offer a range of cookie display boxes.

  • What other desserts do you offer?

    We also offer caramel popcorn, brownies, a selection of slice and cake slabs. We love creating new sweet treats so if you are after something different, please get in contact with us.

  • What's the best way to transport my cake?

    Cakes are best transported on a flat level surface like the front passenger floor of your car – do not place on the seat. Your cake needs to be kept cool so please ensure you turn on the air con and avoid the heater at all costs.

  • What's the best way to store my cake?

    Lulu & Sis cakes are best eaten at room temperature but need to be stored in the fridge prior to eating. When you are ready to set your cake up for you celebration, remove from the fridge 1-2 hours before serving.

  • What’s the best method for contacting you?

    Please fill out our online booking form and we will get back to you as soon as we can. If your request is urgent please don’t hesitate to give us a call and have a chat.